ItzEazy.com — Payment taken in advance and no response since then

kar7

from Bengaluru, Karnataka

Aug 10, 2022

Address:

A-22, Lajpat Nagar -iv Ring Road New Delhi-110024

I had to transfer my vehicle from Haryana to Karnataka. i raised a ticket at ItzEazy. The Sales person (Pankaj) told me to make advance payment of INR 6500. and then i was told document are not proper and they cant take the process further and they will refund my money.
But since then even after sending multiple email, texts to Pankaj and to ItzEazy no response from him.
Even i have raised multiple tickets for Refund and escalation tickets. but there is no response from the service team as well. their support number doesnt work.
This is fraud from ItzEazy

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Comments

kooldeepti

Mar 26, 2023

Anonymous complain.

We do not authorise third party complain site like this to handle our complains . We are writing just to counter the wrong and one sided narrative. We handle more than 10k orders every month. the number of complain on this site like this is not even 0.1 %. So, it does not represent actual picture. Also we are in tough Govt. documentation segment . Some time work gets delayed due to improper document or sign mismatch . But with time that also gets resolved .

To handle we have well defined ticket system, support number. Also all our customers get a dedicated relationship manager.