[Resolved]  Ixigo Trains — Transaction failed due to ixigo system error and did not refund

Address:HARYANA
Website:ixigo

I try to book railway ticket thru ixigo app and their system show error message on transaction mode twice and the amount debited from my account and did not get the ticket, as i inform their customer care many times, they said your fund initiated in your account and its reflected with in 4 days, as of now i did not get that amount until today, i make these transaction on 26 and 27th April 2022 .And I lost 1208 INR & 171 INR on both transactions.
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May 2, 2022
Complaint marked as Resolved 
THEY DID NOT SOLVE MY COMPLAINT
May 02, 2022
Updated by Soji 333
i contact my bank regarding these issue, they raise a complaint for these transaction and they confirm bank cant do anything with these case, because the amount already transacted to ixigo company
May 02, 2022
Updated by Soji 333
Until now they did not respond for my query

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    HARYANA
    India
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