[Resolved] Jabra — Bad Product

A

arv.sharma1989

from Bengaluru, Karnataka

Address:

New Delhi, Delhi

Hi Sir/Ma'am, My Name is Arvind Kumar, I have purchased a bluetooth earphone i.e. Jabra Wave+ for Rs. 3300/- from M-Talk in Laxmi Nagar. After 2 Months i faced problem of disconnection of the device autometically. One day i found that it started cracking, i approched to Help line no they said to mail the query. I wrote a mail to them. I got a reply after two days from Mr. Suresh asking for the pic of the product. I send the pic, He replied that they will not give replacement or repaired of the product. I said it is cracked becasuse of the wrost quality of the product. He stopped replying my emails. Dear Sir/ Ma'am, I have paid a big amount for the product. Kindly help me to get the replacement or repair or refund. You can reach me at [protected]. regards, Arvind

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Aug 13, 2020

Complaint marked as Resolved

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Comments

R

Raegh

I placed return request for earpods twice because i was hearing static noise from left bud at first.But when technician came second time i was not able to hear any sound from left bud.Both the time the same technician showed up.I think he wasnt even the real technician becuse he didnt understand anything about product he was speaking with the technician who was supposed to visit about the product and what to do next.Then technician told him to click photos of product and he just clicked the photos and did nothing else he didnt even try to solve static noise issue insted technician mentioned he resolved issue.

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