| Address: #167 Gilloc Valley sec-115 kharar mohali |
Dear Sir/Madam,
I am writing to formally lodge a complaint regarding a defective concealed tank I purchased from Jaguar Bath. After using it for just a year, I started facing issues, and I promptly contacted customer support to report the problem. A technician visited my premises, inspected the unit, and informed me that a part needed to be replaced. However, he stated that the required part was not available and needed to be ordered from the company.
It has been over 25 days since my bathroom has remained unusable due to this issue. I have made multiple follow-ups with your representatives, Mr. Mohammad and Mr. Rakesh, but have received no resolution. The repeated delays and lack of support have caused me significant mental distress and inconvenience.
I request you to take immediate action to resolve this issue by either:
Arranging for the necessary replacement part without any further delay.
Providing a complete replacement of the defective concealed tank.
Compensating me for the inconvenience and mental distress caused due to this prolonged issue.
If I do not receive a satisfactory resolution within the next 48 hours, I will be compelled to escalate this matter to consumer forums and other legal avenues. I hope for your swift cooperation in addressing this matter urgently.
Looking forward to your prompt response.
Sincerely,
Champak Was this information helpful? | 
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