Jain International Organisation [JIO] — Policy update

Jay jinendra
Vvvvvvv bad experience despite repeated messages, [email ] no results came

Inspite of complaining again and again i have not received a proper response from you. Please do so at the earliest. I have insurance of rs. 6, 00, 000 and i have also given all the details and proof of the same. But my insurance is passed according to the sum insurance of rs. 200000 by edelweiss company. I am continuously sending email to jio. [protected]@edelweissfin.com but they are showing some or the other excuse and delaying to resolve my problem. So provide me with the details.
This is my problem since last 5 months and because of this my 1 claims have been rejected. I also contacted ericsson company but they have mentioned that edelweiss is not updating the policy (Certificate). They said once the correction is done by edelweiss only than they can proceed. I have contacted edelweiss multiple times but not received any kind of proper service. When the staff is working from home please update my policy at the earliest.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Jain International Organisation [JIO] customer support has been notified about the posted complaint.
Aug 14, 2020
Updated by upnish shah
Not happy jio Service
Complaint comments 

Comments

Dear Upnish,
We understand that our servicing team has spoken with you. For further assistance, please feel free to reach us at [protected] (Toll-Free). We would be more than happy to help you.
Regards,
Team Edelweiss
Nothing happens just by talking. It is better to finish the work. (Police update) No satisfactory answer on toll free number. I would be very happy if you update the policy. At least five months have passed
Which Contact number you called? I am facing same trouble and not getting any solution and also no contact number available to contact them

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Jain International Organisation [JIO]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    1%
    Complaints
    336
    Pending
    0
    Resolved
    5
    Jain International Organisation [JIO] Phone
    +91 22 2403 3362
    +91 22 2403 3340
    Jain International Organisation [JIO] Address
    103, 1st Floor, Virash Tower, Midas Building, Bhau Daji Road, Sion, Mumbai, Maharashtra, India - 400022
    View all Jain International Organisation [JIO] contact information