Jaipur Vidyut Vitran Nigam Limited — part defect/service issue

Address:

Jaipur, Rajasthan, 302017

My electricity meter (K no.[protected] is not working from last few days.in this regard i made written complaint twice (21/08/2018 and 11/09/2018) in aen (F-5) office jagatpura, jaipur. On 20/09/2018 morning i received one phone call from electricity board and that person asked me to go and make a complaint again for the same issue, i told him that i have already made complaint 2 time and i have the receiving of the both said complaint. But till date nobody has come to rectify the complaint or change the fault meter. Today i got my electricity bill which is higher then the average of last 4-5 bills and the last date of payment is tomorrow so i am not able to do anything.
Finally i have pad my this month bill which is higher than my expectation..
Please look into the matter and do needful.