Jammu & Kashmir Bank / J&k Bank — amount not credited in my jk bank account

Address:

181101

Myself jasmeet singh i have transfer amount 500 in amazon pay balance after 2 days again we transfer money amazon to jk bank now 10 days completed but amount nt recieved in my account. I have also contact amazon service centre but he give refund reference number 75260828143020165006450 so plz check nd sort out my issue my bank account number is [protected]...