Jammu & Kashmir Bank / J&k Bank — back my amount of rs. 544

Address:	192231
Website:	Jk bank

Hello sir, /mam, on 23 of november 2017 an evening time, i had paid for my electricity bill via jkpdd bill sahuliyat through my e banking. But the bill not paid successfully, the transaction failed. But jk bank debited my amount of rs 544 on my account number [protected] in my name tasneem ahmad dar branch khudwani. I had already lodged a complaint on jk bank 's toll free no. They said the amount will be credited to you on 10 working days. But 15 + working days gone, but my amount not credited. Please look into the matter please