Jammu & Kashmir Bank / J&k Bank — complaining against jkbank branch budgam

Sir, your jkbank branch budgam told us that our branch will remain open on 03/04/2018 after lunch but they don't open the branch after lunch that's unfortunate from such reputed bank.
Sir, sorry to say that in budgam branch
They don't give respect to customers and also delaying their work. & also there is a lot of problems in atm, cdm machines as atm is always having short of money.
So it is humble request to you kindly resolve these issues.