Jammu & Kashmir Bank / J&k Bank — complaint regarding the ill-behaviour of one of representative of j&k bank branch poloview (rtgs/neft) transaction section.

Address:190001
Website:www.jkbank.net

Respected sir/ mdam,

I'm writing to express strong dissatisfaction by one of the executive of j&k bank branch poloview on 25/03/2018. This compliant has surfaced out of a sheer disgust, ill-minded, ill-mannered, unprofessional, inappropriate & informal behaviour by the lady who was holding the neft/rtgs transaction section in the said branch on the said date.

When i visited the branch on the said date at 12:31pm and asked for neft/rtgs transactions to the lady, she with overwhelming negative attitude & posturing replied system is not working. She should've courtesy while speaking to the customers. She don't deserve to be in the corporate world at all. As the manager of the said branch wasn't present, otherwise i would've filed compiant there.
Further when asking i'll file complaint to the branch head, she replied "i don't mind, do as whatever you can do", do your good self acknowledge suits indecency suits the reputed organisation like j&k bank.

Writing this compliant to your good self, so that some of the importance facts should come to lime light & in notice of your excellency too which i've personally experienced while banking with said branch in different times.
I would like to apologise for consuming your precious time, but i personally feel obliged to make your excellency understand about the scenario that we as a customer are facing on daily basis.

Sincerely,
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    Jammu & Kashmir Bank / J&K Bank Phone
    +91 19 4248 1953 [ATM Helpdesk]
    +91 19 4248 1999 [Customer Care]
    +91 19 4248 1936 [ATM Helpdesk]
    Jammu & Kashmir Bank / J&K Bank Address
    Maulana Azad Road, Srinagar, Uttarakhand, India - 190001
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