Respected sir,
It is requested to your goodself that i have applied for the enhancement of the cc limit from 3.00 lacs to 7.00 lacs at b. O. Kotranka district rajouri. The sanction has been granted by the concerned zonal office and accordingly the documentation file for the enhancement has been prepared by me and submitted to the branch office kotranka for the further processing. On the very next day the branch head refused to entertain the file suggesting me to prepare a new file for full limit i. E.7.00 lacs, but i have already paid the stamp duty on 3.00 lacs. The file which i submitted contain stamp duty for 4.00 lacs which is an enhanced amount. The branch head suggested me to prepare a new file from bilal khidmat center kanthol. This khidmat center is not working at the place for which it was sanctioned.
This person is running his centre at a place about 40 kilometers away from its actual place of functioning. Moreover no official payments for the documentation files is made to him by the branch head and he is overcharging the customers as per his desire. The branch head gets commission from the khidmat center making a huge loss to the customers.
It is therefore requested that an inquiry make kindly be made in this regard and justice may be provided to the customers so that they may not suffer more.
Yours faithfully,
Pritam singh,
S/o inder singh
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