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Jammu & Kashmir Bank / J&K Bank

Jammu & Kashmir Bank / J&k Bank — money debited from account twice

Address:Srinagar, Jammu and Kashmir, 190003

I have made on online transaction by through ebanking two days more... I got my balance deducted twice and the online order was placed only once but the balance was deducted two times for the same thing... I also contacted the online website they said... We have received the amond only once... They told contact your bank... The issue is from there side... Look in to the matter please and let me know please...
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I downloaded app on my android phone, after installation when i proceed to open app it doesn't work . It shows your transaction is timed out.i checked my network also it's 4g ..so please try to find out why its not working and give your customers best result by helping them .
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    Jammu & Kashmir Bank / J&K Bank Phone
    +91 19 4248 1953 [ATM Helpdesk]
    +91 19 4248 1999 [Customer Care]
    +91 19 4248 1936 [ATM Helpdesk]
    Jammu & Kashmir Bank / J&K Bank Address
    Maulana Azad Road, Srinagar, Uttarakhand, India - 190001
    View all Jammu & Kashmir Bank / J&K Bank contact information