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Jammu & Kashmir Bank / J&K Bank

Jammu & Kashmir Bank / J&k Bank — money not received

I used dena atm near raghunath mandir jammu at about 10:50 am on 8th of jan 2019, but the money wasn't received meanwhile it was deducted from my account. I swiped the card after giving pin and money to b debited after that it shows take your money but taking too much time and writes, "your request is timed out". Please go through this query and
Request u to refund my money of value 500rs. Thankyou
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    Jammu & Kashmir Bank / J&K Bank Phone
    +91 19 4248 1953 [ATM Helpdesk]
    +91 19 4248 1999 [Customer Care]
    +91 19 4248 1936 [ATM Helpdesk]
    Jammu & Kashmir Bank / J&K Bank Address
    Maulana Azad Road, Srinagar, Uttarakhand, India - 190001
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