Jammu & Kashmir Bank / J&k Bank — refund

I had made a booking from make my trip through my jkbank ebanking.. After transaction was successful but my ticket was unconfirmed.. After that makemytrip initiated my refund on 29/10/2017 of rs. 855.00 with refund reference number ixgafcmwv3, but still my account has not been credited back.. Kindly look into the matter asap
A/c no from which transaction was made is [protected] branch hajin
Ifsc code of branch jaka0hajjan