Jammu & Kashmir Bank / J&k Bank — regarding blocked atm/mpay

Address: Ganderbal, Jammu and Kashmir, 191201

I forget my mpin password of mpay account after various trys my mpay accounted blocked and also my atm is not working due to blockage.. When i visit my branch (Nunner gbl) they asked me to submit application regarding this matter. I submitt the application and they told me it will be unblocked tonight.5 days gone i still facing the problem when i visit branch again my application is still pending on the desk. After many requests the branch unable to activate my blocked account. Now i request your goodself to help me in this matter not even me other customers facing lot of problems regarding slow working of staff members.
Account nmbr:sb 0244
Branch nunner gbl
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Jammu & Kashmir Bank / J&K Bank customer support has been notified about the posted complaint.
 
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I forget my mpin when internet restored here from that day I m trying to set New mpin but unfortunately it show unavailable to set mpin try after some tym now plz help me how I unblock my mpin I visit lot of tyms j& I regipora branch and I submit new mobile number there but they don't upload that then I submit 3/4 tyms but no response now I beg plz restart it as soon as possible thanx my account no. [protected]
Name Irfan Ahmad Bhat

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    Jammu & Kashmir Bank / J&K Bank Phone
    +91 19 4248 1953 [ATM Helpdesk]
    +91 19 4248 1999 [Customer Care]
    +91 19 4248 1936 [ATM Helpdesk]
    Jammu & Kashmir Bank / J&K Bank Address
    Maulana Azad Road, Srinagar, Uttarakhand, India - 190001
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