Jammu & Kashmir Bank / J&k Bank — related to bank statement

Address:180003
Website:J AND K BANK

Hello sir,, myself vinod singh from jammu..
Actually we had some financual problem at home,, so that i was trying to get loan from any bank,, as they stated that they required bank statement of 3 months.. So as my mother is an pensioner holder and had account in j and k bank (Nai basti, jammu),,, i went to the bank 6 time only to get the statement of my mothers account but first 2 days they told me to come after 3 pm..3rd day i went there again after 3 pm,, than they refused to provide the statement,, the incharge said that we cant provide statement of anyone to you,, he asked me to write an application with my mother signtaures on it,,, i also did the same.. Today i again visit the bank, today he also refused to provide the statement,, he said that its not mentioned in the application that your mothers want you to get the statement from the bank,, as i write above we had an financial need,, but our bank is not helping us... One more thing, some of the employes and even incharge is not available inside the bank for 1 or 2 hours... And they even dnt care what the customer is asking them.. They just ignore.. This bank is located in (Nai basti jammu) in jammu and kashmir and the incharge name is mr yogesh..
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    Jammu & Kashmir Bank / J&K Bank Phone
    +91 19 4248 1953 [ATM Helpdesk]
    +91 19 4248 1999 [Customer Care]
    +91 19 4248 1936 [ATM Helpdesk]
    Jammu & Kashmir Bank / J&K Bank Address
    Maulana Azad Road, Srinagar, Uttarakhand, India - 190001
    View all Jammu & Kashmir Bank / J&K Bank contact information