Sir,
I am having an account in your business unit of b p batamaloo. I want to bring to your notice that we are facing a lot of trouble in running our accounts as the staff is not cooperative we deposit the cash at around 10.15 in the morning and it is credited in our account at about 12 noon when going for enquiry about the same we are repeadedly told we have system down it has been the problem since a month today when we enquired about the same the concerned lady told that i can't do it quickly go make a complaint of this problem i don't care.
Second problem we are facing is of encashment of bearer cheques the branch gives cash to only one cheque per day for a customer and says deposit the remaining in accounts we are running business and when our customers give us cheque we have to cash it so we can give them the goods against the cheque amount when i personally contacted the branch head about this he said we have this rule here. This rule is for only this branch and not other branches where we encash multiple cheques at a time.
I am the account holder of j k bank from last 20 years at various branches like alamgiri bazar, nallamar road, safa kadal, air cargo etc where i had accounts but has never seen the staff like this.
Kindly look into the matter and do the needful else we have no choice than switching to other bank that can provide better service.
Mohammed faheem shah. Was this information helpful? |
I contact Customer care for support but inconvinced information and insufficient charged conducted
So i may want action against it