On 10th september 2013, we visited the j&k branch in brein, nishat, srinagar and submitted a written form duly signed by her regarding her chosen nominee (Her daughter) for her account and fdr. She has two children, one male and one female. On the same date, i submitted a similar request to the oriental bank based in polo view where she had chosen her son as nominee. One week later, 17th september 2013 i re-visited the j&k brein branch to see if her wishes were complied with. Apparently, they had 'lost' the form. I then re-submitted her request for the same and assumed all was well.
In 2014 there were floods and we did not have sufficient time to visit the said bank; in 2015 my mother in law was severely ill and had to be rushed to new delhi for treatment. Once again there was no time to check on the banks.
In 2016 she was again quite ill and succumbed to her illness in late january 2017. We were all very devastated by her demise and after the funeral ceremonies, we left for the uk, where we are based.
In june this year (2018) we were calm enough to explore issues relating to her wishes. The oriental bank in polo view had everything up-to-date but the j&k brein branch "insisted" they had no documents at all. This surprised us no end as i was involved in the whole process.
In order to save time, we were told to open an nro account so that transfer of funds would be smooth. We did that but that did not help. The new man in charge of fdrs was very unhelpful. A visit to the advocate nearby was also fruitless.
We are now in total confusion: we have our own account (Nre) in j&k air cargo branch in raj bagh since 1996. We have been very happy with the said branch. This is the first time we have faced such a lack of helpfulness fro j&k branch staff.
What is the way forward? Please help us to resolve this issue. We shall be extremely grateful for any help you can provide us. Thank you in advance for your help Was this information helpful? | 
Post your Comment