Jammu University — mba degree/unethical behaviour

Address:

lane 3, Sector2, Durga Nagar, Jammu, Jammu and Kashmir, 180002

Hi team,

My name is arvind suri, resident of jammu; completed mba from mahant bachittar singh college of engineering under roll number 183-mba-11. Due to my health issue in 2012, i had a back-log of one subject which got completed in 2014. After completion of my all papers, i am in a need of degree certificate and so i applied for it in mid of 2017. But till now i didn't receive my certificate yet.
I am currently working at gurgaon and so it's hard for me to keep coming and following up with university staff members especially in degree section.in 2018 when i visited university for an update, i came to know that my application got lost due to some movement in their departments. So i re - apply for it again in feb 2018 and one of their staff member shows empathy and gave his contact number (Namely deepak from degree section) for further update. And that was bit of relief sign to me and i thought now i would surely get it soon. But eventually when i contacted deepak in starting week of march 2018 for an update, then i came to know that my degree was put on hold for some obligations and i was told to come and meet him. I did came back in october month and there was other person at his desk (Namely arjun chowdhary). He checked my certificate and there was no such obligations as it was on hold for no reason. I got so angry and even then he released my certificate and move it to other procedures and i was told that i will receive it at my home address in 2-3 weeks and which didn't happen. Then recently in end of february month (On 25th feb2020), i visited again in degree section and my degree was no where and staff members don't care about it. One lady person told that she was busy with other stuffs and she will soon update me with my degree and told me to come next day. I got angry and find out the degree myself with one staff member help (Peon) and i found out that everything was already done and my degree was gone through every procedures already but was on shelf for no reason. They then send it to post to my location and i was told to receive it in a week. But till now it was not delivered at my home address. This was the whole scenario and i am so frustrated with staff members each and everyone in degree section. Please help to resolve this issue. They don't work ethically and they still think no one would do anything to them. And even after i tried to talk to arjun over phone and he talked really badly over phone and don't listen.

I hope you are able to do something to these kind of people.

Hope for the better results

Thanks & regards,
Arvind suri
[protected]
Degree number: 796