Jawaharlal Nehru Technological University Hyderabad [Jntuh] — no refund for wrong online transaction for transcripts - 16 jan 2019 amount rs.2532.

Address:

Plot no.50, BSP Colony, Motinagar, Hyderabad, Andhra Pradesh, 500018

It has been more than 30 days yet my issue has not been resolved. Kindly help with a solution here.

I have visited the jntuh campus twice, there is no-reply to this mail id or contact number [protected] / support. [protected]@jntuh.ac.in after trying to contact them multiple times. This is a very irresponsible and unprofessional behavior towards the alumni students.

I would want to proceed for a legal action against the online portal as i do not see any clear guidelines for refund or cancel error transactions and my money is with jntu from the last 1 month and there is no communication/confirmation regarding my money.

There has been a deduction from my bank account for transcripts due to website error.

Kindly refund the amount for the below transaction as it has been more than a month now.

Transaction id : [protected]
Date : 16th jan 2019

Please find the below response for billdesk.

"we have checked the transaction details and find that the payment has been successfully settled to the merchant via transaction reference number pici[protected] for rs.2532.70 towards ref. No[protected]a91831 / 10r21a0344."

Kindly refund at earliest.