Jawed Habib Hair And Beauty Salon — Services & behaviour of staff at Junction Mall Durgapur were very very poor

Address:

Panagarh Military Station

I've been a regular customer at Habib's. My husband being in the Army, we keep moving to different stations. Thinking that Habib's standard would be at par places like Secunderabad, Jammu, Indore etc, I blindly trusted the services at The Jawed Habib at Junction Mal, Durgapur. Issues are as under:-
1. I was told that my hair cut, wash & colouring of hair would take about one hour and fifteen minutes. However, they kept on promising the same to all customers, thereby tricking us with no option to leave but wait for turn with other customers.
2. Total chaos, as for three chairs six customers were being services, chairs one after the other were put for want of mirror paucity.
3. Covid protocol were just not there.
4. Staff was loud, I had to request number of times not to make noise. Staff was busy in poking fun of a guy from the northeast, also part of staff.
5. The most audacious and uncalled for conduct, had been one of the staff member's endeavour to inappropriately touch my face.
6. I've felt so let down, guess, I can't trust Jawed Habib any longer or you take concrete action and let me know...we from army are the ones who've been your regular and trusted customers. What happened is not acceptable.
7. My Name - Rohini

8. Mob [protected]
9. [protected]@gmail.com is my e-mail