[Resolved] Jaxtakart — Ordered item not received
I was ordered online one item through www.Jaxtakart.com on 07 june 2020 (Order id: 546016, date ordered: 07/06/2020). They informed through mail after receiving payment that, this item will be delivered within 7-10 working day. Till date i did not receive the item. I communicated them via. [protected]@jaxtakart.com repeatedly to know the status the delivery of the item. But till date i did not know when i will get my ordered item.
Please do the needful.
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Jun 28, 2020Complaint marked as Resolved
I received following two mails from Jaxtakart.com regarding my order: 1.Thank you for placing an order with us. Your Order is Confirmed and being processed now. After dispatch you can expect delivery within 7-10 working days. We will send you an update when your order is shipped. Due to COVID-19 Lockdown, the order you placed on Jaxtakart might be delayed. Don’t worry your money is in safe place. Please give us time to fulfill your order. Inconvenience regretted. Visit https://bit.ly/3bhLQTP for more details. Take great care of yourself. 2. Dear Customer, Staying in line with the current lockdown invarious parts of the country, there will be a delay in delivering your ordersas most of our courier partners have halted operations while others are shortstaffed. We are constantly monitoring the situation and working with ourcourier partners to get your orders delivered as soon as possible. We areexpecting the product will be dispatched within 7 days. We request you to bearwith us in this challenging situation. Stay safe, Team Jaxtakart I sent several mail to them after receiving last mail, But I did not get any response. Please help me to receive my ordered item.