| Address: | Bharuch, Gujarat, 392001 |
On the 11th of November 2018, while driving back home from palej to bharuch with my 10 year old son on the passenger seat, I had to go through a unimaginable situation when the passenger seat air bag system opened on its own accord, without any kind of impact or accident to the vehicle, causing injury to me & my son by the instant tightening of seat belt. once this situation had occurred the vehicle came in to stand still and its braking system were on & I was unable to start the vehicle. I called the Team Bhaskara Jeep the Authorized Dealer's for Jeep India, for assistance, in spite of my request for assistance, i had to wait in the middle of the road for 4 long hours, for the assistance to arrive, The Bhaskara Jeep Team had sent a towing vehicle with a fully drunk driver & his accomplice, while on the spot inspection done on the site, the vehicle was found without any impact or any damage on any of its outer body or vehicle. We were called o the 12th of November to the service station, where the vehicle front seat were already dismantled without any kind of intimation given to us, and the technical flaw was overturned on to the customer for his negligence in installing extra floor mat. whereas the situation requires a special inspection from the Jeep India company technical officials. But the way the wire beneath the original floor mat was not at all disturbed. So I request the authority to kindly see in to this matter at the earliest. Was this information helpful? | 
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