Jeep India — was charged for fastag sticker but not provided

Dear sir/ ma’am,

I purchased a jeep compass ltd optional 4x2 diesel in feb18 from landmark jeep mohan estate badarpur.
The fast sticker was out of stock when i took delivery. I said i didn’t want it as it wasn’t available but was told it is mandatory and was billed and paid for it.
It has now been 8 months but i haven’t received it. I have frequently sent whatsapp msgs to mr mohit but he has chosen to ignore them. I am transiting through delhi and msged mr mohit on saturday ie13oct that i would be available for 3-4 days but again no response.
Fast sticker was charged rs 1000/-. The amount is not much but the attitude of a renowned company and the adverse effect on its reputation apparently does not concern the salesman.
I visited the showroom a few times before i finally booked and bought the vehicle. His behaviour before i paid for the vehicle and post it was remarkably different. The new low is the indifference and no-response now.
I shudder to think what would be your reaction should the jeep breakdown or create problems.
Finally, the whole experience has left a disappointing taste. I wonder if jeep landmark will respond or will be happy and content by charging for something they have not delivered.
Hoping for a response.
Yours sincerely,
Js dewan
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    Jeep Landmark, Mohan Estate, Badarpur, Delhi
    India
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