[Resolved] Jeevansathi Internet Services — Blocked profile without any prior intimation

[Resolved] Jeevansathi Internet Services — Blocked profile without any prior intimation

U Universal19 Dec 11, 2021 Dec 15, 2021 This thread was updated on Dec 15, 2021

Dear Sir, My Account (XYZY4085) blocked on 6.12.2021 without any intimation. I paid my membership charges and its valid upto 25th May, 2022, then how they have blocked my account, I tried many times on Customer Care No., but customer care no. Is not connecting and they are telling contact on emails only. I emailed four times on their e mail, but no response from their side. Kindly resume my profile as I have not placed any charge back request. Kindly revert as soon as possible. Was this information helpful? No (0) Yes (1)
Jan 15, 2022 Complaint marked as Resolved Jeevansathi Internet Services customer support has been notified about the posted complaint. Verified Support Dec 15, 2021 Jeevansathi Internet Services Customer Care's response Dear Member, Greetings from Jeevansathi As per our records, a chargeback request has been raised from your side to stop payment. Hence, your profile has been deleted from the website. We suggest you, please coordinate with issuing bank for further clarification. We want to let you know that we shall not be able to assist you in case of a chargeback until our team receives an update from the gateway about the favour in which the chargeback is settled (Jeevansathi or Member) till then. If the chargeback is settled in your favour, you will directly receive the refund/services (for pending time) in your account. You may check with your bank about the proceedings related to chargeback. Thanks and Regards, Jeevansathi Support Team
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