[Resolved]  Jeevansathi Internet Services — fraud fake profile

Address:Mumbai City, Maharashtra

Hi i was tricked by one of the member registered in jeevansathi. He has deleted his profile now. He took 20k rupees from and i want compensation from your side.
You guys say that you do 100% screening of the profiles and also there are no fake profiles and all that is a lie.
The name of the person was zaka yunus ibrahim and in his profile he was mentioned as a doctor from uk. We spoke for 4 mnths. He came to meet me in india today and did not know that he was supposed to carry yellow card. Somebody from immigration called me and said his credit card needs to be reactivated which will take 3days and he does not know anyone from india except me. She said it will charge 32500/- for the yellow card and unless that is issued he will have to stay at the airport. I informed her i only had 20k so she asked to transfer that as a deposit and the remaining money will be debited from his credit card once it is activated. So i trasferred it to some syndicate bank account and then she called and said they would want the entire amount. The guy and the officer both were talking to me on the phone pressuring for the remaining amount. After some time i spoke with the guy and told him that there is a friend of mine at delhi airport who will clear his immigration stuff and will get him out of there and he panicked and told me jus pay the amount. When i asked him again the name of the officer he jus said he will figure it out himself. I was not able to make contact with him after that.
The only reason i trusted that person was because of your website. Hence i need compensation for breaking my trust and by lying to everyone out there about no fake profiles
Was this information helpful?
No (0)
Yes (0)
Mar 15, 2019
Complaint marked as Resolved 
Jeevansathi Internet Services customer support has been notified about the posted complaint.
Verified Support
Feb 12, 2019
Jeevansathi Internet Services Customer Care's response
Dear Member,

We totally understand and empathize with you for the trouble caused by the irresponsible behaviour of another Jeevansathi member. Please share profile Id of that member so that we can check at our end and take necessary steps to stop such profile.

We would also like to let you know that Jeevansathi.com verifies every user’s Mobile Number, and also ensures that every user profile undergoes basic screening. While we do our best to identify and delete inappropriate profiles, some users might deliberately enter incorrect information, misrepresent themselves and get their profiles live on site. However our Quality Assurance team keeps on checking the profile on regular basis and takes necessary action as and when required.

Regards,
Jeevansathi Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Jeevansathi Internet Services
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    286
    Pending
    64
    Resolved
    154
    Jeevansathi Internet Services Phone
    +91 98 3355 6619 (Matchpoint Office)
    Jeevansathi Internet Services Address
    Anant Gupta, B-8, Sector 132, Noida, Uttar Pradesh, India - 201301
    View all Jeevansathi Internet Services contact information