Jeeves Consumer Services — asus laptop repair

Jeeves Consumer Services — asus laptop repair

A Anchora

Date of the incident: 6th august 2020 Full description: my laptop is under 2 years extended repair plan (Purchased from flipkart along with the laptop). I am following up with them since 6th august but the repair is still pending. They say that they will assign a technician for on-site visit within 48 hours but it has been almost 1 week since then and i am yet to see the technician. Multiple calls were made but resolution is still not in sight. Desirable resolution: technician should be assigned for on-site visit so that laptop can be repaired asap. +1 photos Was this information helpful? No (0) Yes (0)
Jeeves Consumer Services customer support has been notified about the posted complaint. Verified Support Aug 25, 2020 Jeeves Consumer Services Customer Care's response Dear Customer Thanks for writing to Jeeves. This is Arun Prasath from Jeeves Support. I will be assisting you in handling your issue for resolution. We have gone through your mail regarding the service. Kindly share us your ew registered mobile number / product invoice / extended warranty invoice.. Thanks & Regards, Arun Prasath Sep 03, 2020 Updated by Anchora I don't want to share private information here. But I have already shared them on mail a month ago. Plan id is JPPOFFK2115298. Claim id is: EW[protected]/EW[protected]. Please check from your end for the documents which were already sent.
Add a Comment	Share
Submit Close