Jeeves Consumer Services — BlauPunkt 50 Inch LED TV

Address:

South Delhi

I purchased Blaupunkt 50 Inch LED TV from Flipkart and also purchased a extended warranty. I raised a repair request and followed up so many time but People sitting at Jeeves Customer Mail support and Phone call are Really Uneducated that they dont understand the actual query. They Just Copy and Paste the same thing again n again in reply to every question.

I was finally informed on call that If your TV is not repaired by 17th Aug 2021 your Ticket will be cancelled automatically and another ticket for refund will be generated on 18th Aug 2021.

When I followed up on 18th August 2021, got frustrated with all of them. They are now changing their verdict that It will be repaired by 26th Aug 2021. and not listening at all that why it was committed to refund by 18th Aug-21.

PATHETIC People and PATHETIC service ever seen in my life with a Big Name.

They are just driving their own P&L by making customer fool.

Akhilesh Agrawal
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