Jeeves Consumer Services — fraud company

Address:New Delhi, Delhi, 110019
Website:www.jeeves.co.in

I am arvind sharma. My (Claim id: ew[protected]) i have raised a complaint on 22nd june 2018. For repairing my bpl tv. Purchased from flipkart. I have sent mail to extended warranty team many times. And called to customer care 20-25 times. For my complaint. They sent service engineer 3 times. Who are not able to diagnose the real problem they came and detect new problem every time. Its been more than 2 months. They are neither refunding or repeating tv. Alway have same answer, sir please wait 4-5 days.. I got frustrated to the.
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Complaint comments 

Comments

What kind of service you provide your customers? What kind of engineers you provided to customers for installation. Which is not response to customers either he is coming or not. My installation date is fix 13 Aug 2018 and time is 2:00 pm. But your engineers not come till 9:00 PM. I still waiting because your engineer ask to me coming 6:15 PM.

Below are the details of the Plan :-
Details:
Plan Name Damage Protection Plan 1 Year by Flipkart Protect
Plan ID JPPOFFK190660
Plan Start Date Nov 7, 2017
Plan End Date Nov 7, 2018
Device Name Mi A1 (Black, 64 GB)
Device Model Mi A1
Device Serial Number [protected]

Kindly repair the screen of the Mi A1 as it is urgently.

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    Jeeves Consumer Services Address
    #L-169, 6th Sector, 13th Cross, 150ft Ring Road, HSR Layout, Bangalore, Karnataka, India - 560102
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