[Resolved] Jeeves Consumer Services — I already raised a complaint but not yet solved

prudhviraj549

from Manuguru, Telangana

Address:

531020

Sir,
I claimed a insurance i. E (Real me 2 handset) on october 9 and they took the device on october 15. But later i get to know that, they wrongly claimed on iphone 6s. I discussed with them also and solved on around 20 october on the same day they said, surely we will deliver the realme 2 within 48 hours. Still we didn't got any call from them. Whenever iam calling they're simply saying that, wait for 48 hour, but around 2 months completed. I called to them 20 to 30 times but they are singing the same song "wait for 48 hours".
Iam really upset with the flipkart jeeves.
Whether they are giving the refund or not.. I never seen this type of service.
I completely believe in you, please solve the issue and let them deliver my device as soon.
I didn't got any call from flipkart jeeves

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Jan 15, 2020

Complaint marked as Resolved

Jeeves Consumer Services customer support has been notified about the posted complaint.

Dec 14, 2019

Updated by prudhviraj549 I didn't got any support from Flipkart Jeeves

Verified Support

Dec 15, 2019

Jeeves Consumer Services Customer Care's response Dear Customer,

Thanks for writing in to Jeeves.

This is Sujetha from Jeeves Support. I will be assisting you in handling your issue for resolution.

We have gone through your mail regarding the service.

Kindly Share us your registered mobile number / Jeeves case id / Order id.

Thanks & Regards,

Sujetha