Jeeves Consumer Services — I have a complaint regarding delay in installation of my TV. | |||
The TV that I ordered from Flipkart was delivered on June 25th. The date of installation as given in the Flipkart app was June 25th that was later shifted to June 28th. But I haven't received any updates from the people concerned regarding the date of installation. It's a terrible experience running from post to pillar for any updates. Unexpectedly poor service from Flipkart and Jeeves. Was this information helpful? | |||
|
Jeeves Consumer Services customer support has been notified about the posted complaint. Verified Support Jun 30, 2021 Jeeves Consumer Services Customer Care's response Dear Customer, Greetings from Jeeves, We want to inform you that your request has reached Jeeves Support Desk. We request you to get in touch with Flipkart customer support on Flipkart app/website. Please follow the below steps to connect with our customer support: 1. Open Flipkart website 2. Go to "My Order" section 3. Select the product 4. Click on "Need help?" 5. You can get help through chat Thank You, Arun Prasath S Jeeves | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
12%
Complaints
1605
Pending
0
Resolved
191
#L-169, 6th Sector, 13th Cross, 150ft Ring Road, HSR Layout, Bangalore, Karnataka, India - 560102
But I am sorry to let you know that it was done thrice so far. Haven't had any positive updates regarding the issue. We don't even have a phone number to contact the people concerned. It would be great if I as a customer receives a confirmation from the people in charge of Jeeves services regarding when the service engineer/technician is going to show up. It's unfortunate that this happening.