[Resolved]  Jeeves Consumer Services — Jeeves: Flipkart Complete protection claim not being processed and rejecting by them self

Hi Jeeves Team/ Flipkart,

There was a request raised on 27th Sept for a Manufacturer defect and a MI team person came for a visit, suggested to contact Jeeves as per Accidental Damage.

The request was never raised for Accidental Damage and Jeeves' person never visited my home to check the issue.

As per last communication from the Support team through call, The Manufacturer defect request will be cancelled and a new request will be raised for accidental damage.as well Jeeves' person will visit and check the issue, which has never been done.

By the time we bought tv as per manufacture defect charges were Rs 499/- for MI tv. and Flipkart Complete protection charged 1499/- for 3 years.

which includes complete protection along with accidental damage.
Which never happened .

Please raise a request for accidental damage and do raise a claim for the same.

The process following is totally unacceptable. intentionally not properly claiming and reimbursement not happening.

This is total cheating from flipkart complete protection.

Thanks
Sarathbabu
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Jun 23, 2023
Complaint marked as Resolved 
Thanks for help, Issue resolved
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TV Order ID: OD[protected]

Policy CPFK[protected] is valid from Feb 04, 2020 to Feb 04, 2023.

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