Jeeves Consumer Services — MI TV 4A Pro 32inch

Dear Team,

This is Sumadeep from Hyderabad, In 2019 I have purchased MI tv from M/s Flipkart and also took extended warranty keeping trust on Flipkart.

Two days back my TV display gone blank and I have made a complaint to Jeeves on the same day i.e. on 6th April 2021, and I was told by 7th itself the technician will call me for the visit and rectify the issue but I did not receive any call on 7th, then I made a call to Jeeves again on 7th April 2021 and I was told by 7th or 8th I will be resolved and I shall get the details of technician prior visit.

No responsefrom your end pertaining to this, when I called the team again on 8th April 2021 to my surprise I was told that there was a technical glitch and hence turn around time is 2 days, What the fun is this.

Even today i.e.on 9th April the case was not attended.

I am really upset with the response of Jeeves in this case.I want the issue to be taken on high priority basis and resolve the issue.

Thanks & Regards,
Sumadeeph,