Jeeves Consumer Services — poco f1 complete protection related

Address:

honnasiri mahindra, 68/3A maralur village gubbi ring road near Toyota Showroom, Tumkur, Karnataka, 572105

Dear Team,

I, Mrs. Sowmya would like to bring following things to your notice.

I purchased POCO F1 - Mobile (order number - OD[protected] along with FlipKart Protection invoiced on 27/04/2019 and received on 28/04/2019 (Invoice ID -FAB0D[protected]) . However the mobile encountered some software issue on 29/05/2019.

Therefore i returned the mobile for service under FlipKart protection plan and was picked on 30/05/2019 (Complaint ID Received - JPPOFFK1744190).

Since then i have been continuously following up with the customer care for status of my mobile. Till date i have not the mobile nor is there any proper updation on the status of my mobile.

I have also escalated the same to FlipKart customer care (IN[protected] but no response.

As i have spent a hefty amount of around Rs. 21000/- and still waiting for the product.