Jeeves Consumer Services — Poor Service providing

Address:

Bathla teltech private limited Gujarwala town landmark near pentamidine hospital Delhi , Delhi110009

Dear sir/madam
I bought Mqrq 6.5 kg top loded washing machin in by flipcart which I received on 11Aug 2020.after one month
later a loud noise started coming while washing clothes in the machine.In this regard, I called the customer care and complained that after two days, the service engineer came and checked the machine and said that you make a video of it and complete it again.On the second day, I made a video and recorded the complaint again, after a few days, once again the service person came and saw the problem of the machine and said that the machine will have to be taken to the service center, please comlant again. I compiled again when I was told that the service persons would come on 7/12/20, but they did not come, I again complied, then I was told that their service persons were calling me and my call was not received. Still on 9/12/20, service persons will not come even then and the same was told that I did not call, then I was told that by 15/12/20, service persons will come and fix the washing machine but still they did not come again. When the call was done, the complainant was told that this time will come on 17/12/20, but still no one came. Then I was told about the component in this regard that today we will come till 11:00 hrs. Even then I did not come again to call karke complaint, then I will come till 2PM but till now no solution has been done to my problem.