[Resolved]  Jeeves Consumer Services — return

Address:Survey, Beltola, Kamrup Metropolitan, Assam, 781028

I have request for return for my phone which i bought from 2gud. As i received a defective phone. So one technician came from jeeves to check out the phone and yes he only confirm that there is a problem with my phone. But then he lied that my phone is working properly and my return request got rejected. The main reason that the technician is taking revenge from me is that he took my imei number which i didn’t know that they need imei to register complain. I had no idea about that and i told him i’ll complain to police. Because of this he rejected my return request.
Obviously i have to be careful if someone is taking my imei number. It can be misused. Please help me out to return my phone and get replacement.
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Aug 5, 2019
Complaint marked as Resolved 
Jeeves Consumer Services customer support has been notified about the posted complaint.
Aug 03, 2019
Updated by poran dhamei
First Ticket ID which got rejected is 9H1-368712GUD-9784279
Here another return request i did and ticket ID is 9H3-368712GUD-9796615.
Technician name is manjyoti.
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