Jeeves Consumer Services — rude behaviour by jeeves technicians

Address:

34-105-a7-43-1, chatribaugh, Bandimetta,, Kurnool, Andhra Pradesh, 518001

Hi there,

This is regarding my thomson 55 inch led tv with "order id: od[protected]" i have received more than 15+ calls and more than 20+ reschedule messages from jeeves service without any notice they could not able to solve my issue behalf of that they have cancelled my ticket due to not picking the call only once (I may be in meeting), when i pick the call what have they done? I have received the calls many times but nothing has happened, again they have raised a new ticket. After buying this tv i'm facing motherboard issue within two months, initially the technician said its a software issue later he is saying its a motherboard issue and the technicians behaviour is so rude, today i and jeevies customer care team leader and jeevies technician had a conference call even the customer care team leader have seen how rude the technicians are, i never expected this kind of service from thomson because i'm getting tourcher from jeevies service and their unskilled technicians. I never saw this kind of pathetic service before.

1. Technicians are soooooooo rude
2. Unskilled technicians
3. False information providing by the jeevies service and their technicians.
4. Getting tourcher by jeevies customer care and their technicians.
5. Pathetic service by jeevies.
6. Before solving the previous issue they have raised new ticket.

Here are the technicians who speaking sooo rudely.

"dear customer, jeeves engineer harsha vardhan reddy [protected] will call you to fix an appointment. To reschedule your service kindly click on www.jeeves.co.in/track/9J23-35424KURSCS-0717613 if satisfied with service, enter 7030 at time of case closure else enter"0".

Appointment rescheduled: dear customer, as discussed we have rescheduled service of your ticket id 9j23-35424kurscs-0717613 to[protected]. Kindly give us a missed call on [protected] if you need to change this.

"one more technicians yeghandhar [protected] ".