Jeeves Consumer Services — service related issue (installation of air conditioner )

Address:

Mohali, Punjab

Team,
Complaint against Jeeves for not attending calls after giving appointment for installation of Split AC. at Sky net tower Zirakpur location .
Staff of Jeeves Ms. Sheetal Oberoi called up in the morning and fix up an appointment for evening for AC installation on 5.00 PM on 06th May 2019.My husband had taken a short leave to attend the installation in front of him. Till 7.00 PM No one called up and reach the destination. At 7.05PM Ms. Sheetal Oberoi again called up and taken appointment for next one hour i.e 8.00 PM.

Till 9.15 PM no one is there.
This is what the customer service Provided by Jeeves to consumers. I have read a lot many complaints regarding your technicians on Flipkart. Flipkart is a brand and Jeeves is spoiling the Brand image .

Sheetal Oberoi is not picking phone since 5.00 PM and giving excuse on 7.05 PM that she is in meeting. and again fixed up appointment for 8.00 PM. without confirmation from technicians.

Concern is Jeeves is providing Paid service.
Who will pay the Half day expense of my husband.
My husband recommended to cancel the order of flipkart also. and raise the issue in consumer forum for harrasing mentally and loss of financial matter.

Anjana
[protected]