Jeeves Consumer Services — thomson led tv refund

I have taken two year extended warranty policy for my thomson led smart tv b9 102 cm which will expired on[protected].

The tv is not working and case has been raised with jeeves on 05th march-2020. The service engineer visited on 06th march and informed that the hardware of the tv is having issue and jeeves will replace it within 1 week.

I followed up with jeeves for almost 1 month and they confirmed on email on 03 apr-2020 that they will refund the money within 7 days.
Now it's more than 1 month i am waiting for the refund. Whenever i am calling them they are just informing that they will update in 2 days.

Looks like they are unwilling the provide the refund.

My jeeves plan id is jppoffk275112
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Jeeves Consumer Services customer support has been notified about the posted complaint.
May 21, 2020
Updated by Umesh kumar
Any update please?
Complaint comments 

Comments

i have bought mobile realme from flipkart and i have also taken protection plan now jeeves is not providing the services very bad customer services from jeeves
jeeves is only making fool of customer plese dont take protection plan from flipkart, from 2 months i m calling to jeeves but no one is giving the resolution its fake company only making people hassel
vary bad response from jeeves

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