[Resolved]  Jeeves Consumer Services — TV gave for repair 2 months done no update

Address:Rani ponganti, 1-159, post office street,uttarakanchi,prathipadu-533430

Representative took the TV from home in June 28 issue is running last 2 months but no update on this.
What worst support you people providing when ever I send a mail simply saying 2 business will update almost 30 business days completed but no response still sending the same template.
I never seen a such a worst support like this.
I want the resolution immediately.
+1 photos
Was this information helpful?
No (3)
Yes (3)
Sep 9, 2021
Complaint marked as Resolved 
My complaint was not resolved. You bledy fucker still how many you people need. It's been already 3 months the representative took the TV from us Still you are saying escalated the issue requires 2 business days. Since 2 months you people sending the same email. Do you people have any idea to resolve the issue. Share the contact numbet of the person who is working on this. You idiots stupid don't you know how server customers then why are you handling these warranties.
Jeeves Consumer Services customer support has been notified about the posted complaint.
Verified Support
Aug 24, 2021
Jeeves Consumer Services Customer Care's response
Dear Customer

Greetings for the day!

We really apologise for the inconvenience caused.

We are sorry to hear that you are facing issue with your product. We understand the inconvenience it may have caused.

We are unable to find your details so kindly share the below following details to process further:

1. Registered phone number
2. Registered Email id
3. Warranty Policy/plan ID/Case id
4. Product invoice image with serial number

Thanks,
Arun Prasath S
Jeeves
Aug 26, 2021
Updated by Prasanna95733
In the PREVIOUS complaint it self I have been attach the invoice.
How ever again I attach the image please find.
Register mobile: [protected]
E-mail id: [protected]@gmail.com
Complaint id: CLCPN[protected]
SERIAL NUMBER: TH4OPATH[protected]ATV

Aug 26, 2021
Updated by Prasanna95733
Still how much time required to fix the problem
Aug 27, 2021
Updated by Prasanna95733
Any update on this
Sep 09, 2021
Updated by Prasanna95733
You bledy ### still how many you people need.
It's been already 3 months the representative took the TV from us

Still you are saying escalated the issue requires 2 business days.

Since 2 months you people sending the same email.

Do you people have any idea to resolve the issue.

Share the contact numbet of the person who is working on this.
You ### stupid don't you know how server CUSTOMERs then why are you handling these warranties.
Complaint comments 

Comments

In the PREVIOUS complaint it self I have been attach the invoice.
How ever again I attach the image please find.
Register mobile: [protected]
E-mail id: [protected]@gmail.com
Complaint id: CLCPN[protected]
SERIAL NUMBER: TH4OPATH[protected]ATV

This is the worst support I have ever seen.
Still no update even after 2 and half months.
Worst support

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Jeeves Consumer Services
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    13%
    Complaints
    1604
    Pending
    0
    Resolved
    191
    Jeeves Consumer Services Address
    #L-169, 6th Sector, 13th Cross, 150ft Ring Road, HSR Layout, Bangalore, Karnataka, India - 560102
    View all Jeeves Consumer Services contact information