[Resolved] Jeeves Consumer Services — tv installation pending

Dilsha Dileef

from Mumbai, Maharashtra

Address:

Kollamparampil House, Padimon P.O,Mallappally,Pathanamthitta, Pathanamthitta, Kerala, 689587

I bought a tv during the flipkart big billion sale and i got the product within 3 days and for 1 week the installation and demo is pending.

The main problem i'm facing is that jeeves is assigning staff for installation on 7th october to october 9 and i was waiting for them at my home and they are not coming home for this purpose and wasting my time. Every day they will send today staff assignment message. If they can't make it on a particular day then why they are sending false message and wasting my time.

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Nov 10, 2019

Complaint marked as Resolved

Jeeves Consumer Services customer support has been notified about the posted complaint.

Verified Support

Oct 10, 2019

Jeeves Consumer Services Customer Care's response Dear Customer,

Thanks for writing in to Jeeves.

This is Venkatesh M from Jeeves Support. I will be assisting you in handling your issue for resolution.
We have gone through your mail regarding the issue

Kindly Share us your registered mobile number / Jeeves case id / Order id.

Thanks & Regards,

Venkatesh M