Verified Support
Nov 27, 2019
Jeeves Consumer Services Customer Care's response Dear Customer,
Thanks for writing in to
Jeeves.
This is Indhu N from
Jeeves Support. I will be assisting you in handling your issue for resolution.
We have gone through your mail
Kindly Share us your registered mobile number /
Jeeves case id / Order id.
Thanks & Regards,
Indhu N
Nov 27, 2019
Updated by Basant Setram Rai Dear sir,
I have very bad ecperienced by
Jeeves services by surat branch.
I have been purchased wardrobe four door glassy engineer wood since last 28th September from
flipkart and in installation date the
Jeeves staff has not been come and neither contact by my Mobile no and they are cancelled
flipkart service ID.
Same things today they are not come for technical visit afterwards from
flipkart they got ID for return to product.
Meanwhile two months delay by only
Jeeves company misguided to
flipkart and to me.
Basant S Rai
Nov 27, 2019
Updated by Basant Setram Rai Appointment Rescheduled: Dear Customer, our engineer was not able to reach you today. Our Customer Support Executive will reach out to you to fix a new appointment for Ticket ID 9J26-27013FLPKRT-0777707
Nov 27, 2019
Updated by Basant Setram Rai Uninstallation and Packaging Scheduled: Uninstallation and Packaging for Spacewood Classy Engineered Wood 4 Door Wardrobe with order ID OD[protected] has been scheduled with
jeeves consumer services private limited. Your service request number for the same is 9K27-27013FLPKRT-1124632 and will be done on Saturday, Nov 30, 2019.
Nov 27, 2019
Updated by Basant Setram Rai Ticket Registered: Dear Customer, INSTALLATION request of your wardrobe_closet has been registered with
Jeeves, Ticket ID 9J26-27013FLPKRT-0777707, expected completion by 29-Oct-2019. We will communicate the engineer details shortly.(Note :- On 26 th of October I have got installation date then why your service staff has not been come to my home neither contact me by my mobile no and why you are cancelled my installation ID .
Please explain it in so far as possible.
Basant S Rai
Nov 27, 2019
Updated by Basant Setram Rai NOTE :- VERY-2 BAD SRRVICE BY
JEEVES SERVICE.
ITS HAPPENED BY LOCAL BRANCH SURAT OR MAIN BRANCH I DON'T KNOW BUT IT IS VERY-2 BAD DEALING OF
JEEVES SERVICES.
BASANT S RAI
Nov 28, 2019
Updated by Basant Setram Rai Dear sir,
Your staff phone no is switched off and so far has not been come for technical visit.
Your message is attached for ready reference.
Basant S Rai
Dear Customer,
Jeeves engineer Ansari Mohemad Imran [protected] will call you to fix an appointment. To reschedule your TECH_VISIT kindly click on www.
jeeves.co.in/track/9K27-27013FLPKRT-1124481 If satisfied with service, enter 9493 at time of case closure else enter "0".
Nov 28, 2019
Updated by Basant Setram Rai Kindly look at the matter.
Basant S Rai
Nov 28, 2019
Updated by Basant Setram Rai Dear Sir,
Today also same thing happened your service engineer hasn't come for technical visit for uninstallation post poned for next days thus is very serious matter already two months delay by your end.
Basant S Rai
Appointment Rescheduled: Dear Customer, our engineer was not able to reach you today. Our Customer Support Executive will reach out to you to fix a new appointment for Ticket ID 9K27-27013FLPKRT-1124481
Dec 06, 2019
Updated by Basant Setram Rai Hi, so far I haven't gotten pick up update. Therefore I am kindly requesting to you in si far as possible update to me of pick up wardrobe .
Post your Comment