Jeeves Consumer Services — vu 140cm (55 inch) ultra hd (4k) led smart tv

Address:

641042

(1) As per Order ID: OD[protected] Dated:[protected] I had purchased a T V set, Vu 140cm (55 inch) Ultra HD (4K) LED Smart TV with 1 Year Vu Domestic Warranty.
(2) At the time of purchase I also bought an Extended Warranty for 2 Years by Flipkart Protect vide Order ID: OD[protected] Dated:[protected].
(3) While asking for service for the TV which stopped functioning now, I had requested Vu TV to repair same under the extended warranty issued by you.
(4) They asked me to approach you.
(5) I contacted your helpdesk who wanted me to send invoice copy, E W order, and Aadhar to an address extendedwarranty (at) jeeves(dot) co(in)
(6) After having waited for 3 days and not getting even an acknowledgement I again contacted you.
(7) At first they said they are deputing an Engineer today but not seeing the Engineer I again called
(8) I was then told that the details has to be furnished to claims(at)jeeves (dot) co(dot) in
(9) I was misguided so many times that I have lost my confidence in your organization and even feel why I should have taken the Extended Warranty. Are you a genuine service provider or trying to rip your customer?
Kindly reply with action taken
K R Nath