Jeeves Consumer Services — wall mount install for mi tv and faulty tv amount refunded | |||||
I need a call from the senior to resolve my complaint along with the reply on my 2 emails sent in last 2 days. I need a refund of the wall mount for MI TV which was faulty and refunded by FLIPKART already and after talked with the manager operations I sent email with REFUND Email attached to [protected]@jeeves.co.in. He assured me the same that we will refund in next 3 business days but no action taken. A copy of this email is attached to the consumer forum for the further legal process. Was this information helpful? | |||||
Jeeves Consumer Services customer support has been notified about the posted complaint. | |||||
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#L-169, 6th Sector, 13th Cross, 150ft Ring Road, HSR Layout, Bangalore, Karnataka, India - 560102
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To Flipkart Higher management,
This is another (3rd email and 3 calls) in regards to the refund of my wall mount installed at my home installed by your executive for my MI LED. The TV was faulty and was refunded by FLIPKART somehow my wall mount is still not refunded by your FLIPKART or your company. Finally, after spending and wasting a lot of time with your customer care, Branch manager who assured me to get a refund in 3-5 business days (which never happen) along with FLIPKART customer care who asked me to get in touch with you only, I decided to forward to consumer court.
Your brands are making fool to consumers and not giving after sales client satisfaction. I sent my refund email to JEEVES AND FLIPKART but no reply. Enough time wasted!!
A copy of this email is forwarded to consumer complaints as well.