Jehangir Hospital — Emergency case wasn't handled by the doctor

Today, as my mother was facing severe stomach ache we came to jehangir hospital's emergency department wherein she was advised to do a sonography and the same was to be forwarded to a gastroenterologist. Even after talking to the gastroenterologist of the emergency situation he went on a round on the top floor. We waited for an hour with the sonography reports. When asked to the receptionist for an appointment in an emergency case for Thursday she denied and said that the doctor won't be able to check you as he has already given other appointments and that he is a senior doctor and nobody can argue with him. It takes 3 months for people to get an appointment with him.