Jehangir Hospital — Pending refund for non-claimable expenses

Address:Pune

I had got admitted on 24-Dec-2021 for a surgery. I was asked to pay Rs 40, 000 (in 2 parts of 20, 000 each) for covering non-claimable expenses that fall outside insurance coverage. The receipt provided did NOT mention the expense category. The Surgery happened on 25-Dec-21, and I was discharged on 27-Dec. The refund for unused expenses on one of the deposit was provided after few days. The refund of 15, 000 on the other deposit is pending even today (06-May-22). I have visited the hospital's revenue department several times, and called up multiple people, but this matter is pending even today. Here are the details.

Reg No and Name - 492832, Mr Debashish Mitra
Date of admission & discharge - 24-Dec-2021, 27-Dec-2021
Admission No - 70080
Insurance Policy - [protected] from Niva Bupa

Can this issue be resolved at the earlier please?
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    Pune
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