[Resolved]  Jet Airways — access luggage costing

Address:New Delhi, Delhi

I am from canada, i am in india for my vacation for next couple of weeks.. As i am travelling places i need to carry access luggage. I requested jet airways to increase my luggage by 10kgs they charged me twice the same amount of money 8000 rs for a flight from delhi to mumbai! When i requested for refund they said they cannot pay me back! Can someone please guide me the process to get the money back please thanks
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Aug 29, 2018
Complaint marked as Resolved 
Jet Airways customer support has been notified about the posted complaint.
Verified Support
Jul 27, 2018
Jet Airways Customer Care's response
Dear Guest,

Thank you for contacting us.

Would request you to please write to [protected]@jetairways.com with your complete details.

Regards
Guest Relations
Jet Airways (India) Ltd. | Kaledonia, 3rd floor | Andheri - Sahar Road | Andheri Railway Station East | Mumbai
400 069 | India.
Working Hours: Mon-Fri[protected]hrs
[protected]@jetairways.com | www.jetairways.com
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