Jet Airways — air ticket bought from jet app using jetmiles referenceid=[protected]

Address:

560037

I am a silver jet privilege member with membership number[protected] and had booked a bangalore delhi flight using jet app and my jet miles on 7th november. Along with jet miles the balance amount of 1421 rs was deducted from my icici account as a part of the overall charges. Now it's been 7 days i have not received either an email confirmation or app confirmation on my ticket. I have written 5-6 emails including to nodal officer but no luck yet.

Already a ticket with reference id=[protected] is open with jet for last 7 days. I had given all the proofs from bank and also from jet online payment partners citrus that the amount has been successfully credited to jet but still no one is responding with the tickets. My family is already booked on the same flight and i am stuck as there is no confirmation from jet airways.