Ref: PNR No. TMPREG, Flight No. 9W2421, Jet Airways, Date 20.04.2019, From Mumbai to Calicut, Transaction ID [protected], 4 people
I had booked tickets via IRCTC, the details of which are provided as Reference above. The flight was informed to be cancelled for ‘operational reasons’. The total fare was almost Rs.16, 000.
On 2021 September 14 at 4:56 PM, I received the following mail from [protected]@irctc.co.in :
'Refund of Rs.1244 against IRCTC Txn Id has been processed through NEFT in your account on 3-Sep-21.'
We were supposed to get a refund of Rs.16, 000 but we have been given Rs.1244 only.
Jet Airways customer support has been notified about the posted complaint.
Once the (undisclosed) complaint was submitted, the complainer, is advisable, shall follow that legal direction in the procedure, where the output of first complaint is expected.
Until strong reason to change the place of the procedure are discovered and are explained in a plain language.