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Jet Airways Complaints & Reviews

1.1
Updated: Dec 27, 2023
Complaints 2662
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582
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Jet Airways reviews & complaints page 5

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P
psk1810
from Delhi, Delhi
Nov 12, 2019
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Address: Hyderabad, Andhra Pradesh

Hi, i have booked flight ticket from hyderabad to banglore on 18-april 2019. But it was canceled by airlines. I have booked through third party app (Happy easy go). Till now i have not received refund amount. I called to airlines and happy easy go teams so many times but they are not responded. Please resolve my issue.

Pnr no : xcndce (Jet airways)
Name raviteja
Contanct no : [protected]
+1 photos
Nov 12, 2019
Complaint marked as Resolved 
Not resolved
Jet Airways customer support has been notified about the posted complaint.
Hi
I have travelled with JetAirways 9W798 with PNR - LBHCPL on 23rd Feb, 2019.

I need travel certificate for the same.
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    A
    Aisha Thakur
    from Gagret, Himachal Pradesh
    Oct 31, 2019
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    Address: 171004

    Below are the details of the flight ticket:
    Flight jet airways : 9w-159
    Booked date : sept. 01 21:41:49 ist 2018
    Passengers : 2
    From bom (Mumbai) to ixc (Chandigarh)

    I need the boarding pass urgently for reimbursement purpose so kindly look into the matter and please resolve the issue asap. Please mail the copy of boarding pass on the following email :[protected]@gmail.com
    Jet Airways customer support has been notified about the posted complaint.
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      A
      Aisha Thakur
      from Gagret, Himachal Pradesh
      Oct 31, 2019
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      Address: 171004

      Below are the details of the flight ticket:

      Flight details:
      Flight jet airways : 9w-159
      Booked date : sept. 01 21:41:49 ist 2018
      Passengers : 2

      Trip details:
      From bom (Mumbai) to ixc (Chandigarh).

      I need the boarding pass urgently. Please resolve the issue asap. Please mail the copy of boarding pass on the following email: [protected]@gmail.com
      Jet Airways customer support has been notified about the posted complaint.
      Please give me my amount not joining us in the job i am already 108000 amount paid more amount not enough money but all the money paid up to now please give me total amount
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        A
        Anand Gupta88
        Oct 29, 2019
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        Address: Jet Airways office, Mumbai City, Maharashtra

        Hi,
        I booked the ticket of jet airways (PNR No: CQTQWD). The travelling date was 04th July 2019 from Kuwait to Indore and 27th July from Indore to Kuwait. Jet Airways closed their operations in April 2019. On the same month I applied for Refund. But its more than 6 months I didn't receive the refund. I called multiple time but no response.

        I request consumer forum to take strict action.
        Jet Airways customer support has been notified about the posted complaint.
        Hi,

        I booked a flight with Jet Airways in April for a round trip to Amsterdam in June first week (June1-15). This was done via Makemytrip and the flight was cancelled by the airlines due to bankruptcy but I never received the refund. Booking ID: NN[protected].

        I request for a refund of my cancelled flight at the earliest.
        Hello, I booked ticket for feb 22, 2019 and i still did not get my refund.I called customer care but as alwys they dont reply back.please give my money back.
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          L
          lacali
          Oct 26, 2019
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          Horrible airline that human can ever fly, the seats are torn and dirty, don't even think about the toilet, very smelly and filthy. Never seat near the toilets, urnine smells surrounds the area and that the area they serve foods. Attendants never comes when requested instead you have to hunt them down and pretty much do it your self. Male attendants have an eye for the women passengers. The aircrafts flies like it's century old. Watch out for creeps who walk through the narrow isle aimlessly only to rub against women passengers.

          Never again will i fly with this airline, spend a little and fly with respect and dignity.
          Jet Airways customer support has been notified about the posted complaint.
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            A
            Aby Jose
            from Chennai, Tamil Nadu
            Oct 7, 2019
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            28 april 2019
            Bangalore to mumbai
            Pnr - niwiiq
            29 april 2019
            Mumbai to london
            Pnr - niwiiq
            29 april 2019
            London to toronto
            Pnr - m5ax4i

            I booked the ticket through goibibo. But then the ticket was cancelled from the airlines side unexpectedly. I immediately called the airlines, but i was asked to contact goibibo since the booking was made through them. However, ever since, i always got the standard reply as "the refund is pending from jet airways, goibibo team is working on it".
            The hard part is, i am not even sure from whom it is pending. I call goibibo every alternate week, and as per them, my complaint is still open. It's more than 6 months, and i am still waiting for huge amount of money, nearly 80000 inr.
            I kindly request to consider this alongside all the other similar complaints against jet airways and goibibo regarding the same issue.
            Jet Airways customer support has been notified about the posted complaint.
            PNR - SUPGHS
            Bangalore to Amsterdam and return

            I booked Jet airways flight for 13th May to travel from Bangalore to Amsterdam and return via Goibibo. Jet suspended all its operations and my flight was cancelled. It’s been 6 months now and even after many follow ups with Goibibo I am unable to get get refund of around 145000/-.

            Shashi Singh
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              K
              kanjihalai
              Oct 6, 2019
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              Address: 69 kenmore ave,, ha3 8pa

              I bought a flight from ticketstoindia agent for 2 o[censored]s from london to bhuj return.

              I suppose to fly to back to london from bhuj on 31s of marchnbut all the flight from bhuj to and fro were cancelled. So i had to make my own way to mumbai to catch a flight from mumbai to london

              So you could not provided a services i paid for to transfer me and my wife from bhuj to mumbai, and so i want the money refunded to me.

              I asked the travel agent i bought a ticket from and they said they will return the money when they will receive fund from you, this has been a very long time. I do not think they doing anything about it.
              My tickets no. Are 581992
              Jet Airways customer support has been notified about the posted complaint.
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                H
                Hareesh Veduraj
                from Mumbai, Maharashtra
                Oct 4, 2019
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                Hi,

                I have booked 2 jet airways tickets from bangalore to paris on may 10th. The reservation was done through an agency and when i approached then they are telling they have not received any update from jet airways. Can you please help me get an update here? Below are the details:
                Pnr : t8j3bu
                Trip id :[protected]
                Ra number : [protected], [protected]

                Even after a gap of 5 months i'm still waiting for the refund which is around 1 lakh inr.
                Jet Airways customer support has been notified about the posted complaint.
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                  F
                  fabiana4
                  Oct 3, 2019
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                  Address: Rua Nova dos Mercadores, nr.27, 1 frente, 1990-239

                  We bought a flight from Lisbon (LIS) to Delhi about 6 months prior do departure, the company was Jet Airways. The flight date was: 28th April and return at 9thMay. We receved a notification from Jet Arways at 23th April informing that the company had suspended all flights.
                  We had to buy other tickets with another company, paying 3 times more, and so far we have not received any refunds or compensation.
                  We contacted the company, we got no answer. We contacted the online travel agency (Edreams) we bought the flights, the answer is always the same: "they don´t have any answer from Jet Airways".
                  What else can we do?
                  Thank you
                  +9 photos
                  Jet Airways customer support has been notified about the posted complaint.
                  Cancelled ticket money not refunded from March 2019 so please refund as soon as possible.
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                    H
                    hsueh
                    from Delhi, Delhi
                    Sep 26, 2019
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                    Address: Plot no. 16, sector 15, phase 2, hsiidc bawal, rewari, Rewari, Haryana, 123501

                    I have booked two tickets from delhi to bangkok and flight got cancelled on boarding date. I have received one ticket refund and one is still pending to receive. Booking reference (Pnr)
                    Dmhlbx. Total fare was inr 73, 580 for both tickets. But we have received the refund of just inr 36440, so kindly recheck and arrange the same as soon as possible. Jet airways ticket no
                    :[protected],[protected]
                    Jet Airways customer support has been notified about the posted complaint.
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                      S
                      sheejaP
                      from Mumbai, Maharashtra
                      Sep 25, 2019
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                      Address: Pune, Maharashtra, 411037

                      I booked a ticket to usa by jet airways though make my trip.
                      My traveling date was on may 22nd and return on august 20th, 2019
                      We have submitted the refund request and the make my trip till now not refunded the amount. They siad they haven't received the reimbursement from jet airways.

                      Whom should i contact further. Please see the ticket attached
                      Jet Airways customer support has been notified about the posted complaint.
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                        ssbpvtltd ssb
                        from Mumbai, Maharashtra
                        Sep 20, 2019
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                        Address: East Godavari, Andhra Pradesh

                        Please note that I booked ticket in the name of sitaram maheshwari in Flight 9W792 from Indore to Delhi on 24/5/2019, due to operational reason you have cancelled the flight and assured me that I will get my ticket amount refund into my account.

                        I regret to inform you that i have not received refund of my ticket amount till date which you have promised to refund.I am sending you SMS received from jet airways in support to the above mail.I request to resolve my issue and refund the amount.
                        +1 photos
                        Jet Airways customer support has been notified about the posted complaint.
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                          H
                          Hema Jagadeesan
                          from Coimbatore, Tamil Nadu
                          Sep 20, 2019
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                          Address: T41B Triyambhava, Kalappatti Road, Nehru Nagar West, Coimbatore, Tamil Nadu, 641014

                          I had booked flights in jet airways travel to chennai to london and back in april 2019 through paytm. But jet airways cancelled the flights and asked us to contact the online portal for refunds. It's been more than five months since the issue was raised with paytm and they are saying they will refund once jet airways refunds the amount. I request help in this matter as it is not a small amount and it is over five months.
                          Jet Airways customer support has been notified about the posted complaint.
                          Please provide refund for the Fight I have book. Its is past 5 months now I am waiting. Will u refund the money for not.

                          Regards,
                          Surbhi Agarwal
                          Dogs and cows in Sai nagar, godhani road, zingabai takli have become a reason for chaos. Two wheeler drivers and pedestrians are unable to walk with ease nowadays because of the street dogs. Some localites here provide them food due to which they prefer to stay here which is also becoming a headache for other people.
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                            R
                            rajesh.trivedi50
                            from Mumbai, Maharashtra
                            Sep 18, 2019
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                            We have booked return tickets for me and my wife Trivedi Harshaben Rajeshkumar by JetAirways. We had reached Toronto by completing one way journey. But on 17 th April I got the mail that JetAirways has cancelled my return ticket bookings from Toronto to Ahmedabad via London and Mumbai. I have asked repeatedly for the REFUND of the return flight for both o[censored]s to your customer care executives but yet no satisfactory reply from your side.
                            Refund Application no. Trivedi Rajesh Kiritkumar - [protected] and Trivedi Harshaben Rajeshkumar - [protected]
                            I had to return India by making another booking through other airlines that was also of high cost as I am still waiting for refund.
                            I had to return India by making another booking through other airlines that was also of higher cost.
                            Kindly provide me your updated customer care no. as the previous no. is not working and all the nos. mentioned on google search are incorrect.
                            Waiting soon for your valuable reply or I have to contact grievance redressal forum. Thanking you.

                            Your UNSATISFIED Customer
                            Jet Airways customer support has been notified about the posted complaint.
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                              M
                              Mritunjay Rawat
                              from Mumbai, Maharashtra
                              Sep 5, 2019
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                              I booked a ticket 29 march 2019 through paytm for 26 may 2019 ... ...after that i got notified that flight has been cancelled as the airlines had shut down ... so i conatacted the paytm customer care they told the refund will be initiated in some days ...but waiting till now i didnt recieved any kind of refund...the paytm customer care is saying that they didnt recieved any refund from the airlines so how can they initiate ...and now m in need of money ...plzz resolve my issue and refund me the amount ...plz take this issue very seriously as i have been cheated for the money that my father earned working so hard ... Rs.3690 is not a small amount of money... So i need a refund ...
                              +1 photos
                              Jet Airways customer support has been notified about the posted complaint.
                              Since jet airways suspended all flights in month of April 2019 I have 2 bookings with jetairways for refund which as of to date not refunded. The bookings ref. GUTFAZ and DPQFYQ.

                              Kindly refund the above bookings amount at the most earliest as 5 months past since the airline suspended flights.

                              Regards

                              Tangsal
                              I booked Jet Airways Ticket for Date[protected] PNR no.OWGILH .but it is cancel from Airlines..
                              But today's Date is[protected].my Money is not Refund from Airlines..
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                                P
                                Pk1982
                                from Srinagar, Jammu and Kashmir
                                Sep 4, 2019
                                Resolved
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                                Resolved

                                Address: 9 GUARDS, Pin 910909, c/o 56 APO, New Delhi, Delhi, 910909
                                Website: jetairways.com

                                I was booked ticket online from your website with ticket nos[protected],[protected] &[protected] for journey from delhi to nagpur on 04 apr 2019. The flight was cancelled for the said date. However, neither any information was given to me nor any call was received by me for the flight cancellation. When i reached delhi airport on 04 apr 2019, it was come to my notice that the flight has been cancelled. After that, i was contacted with your airways at delhi airport for the enquiry, it was confirmed to me that the refund will be given to me in some days. I frequently contacted with jet airways office for the refund amount but no positive response has been given to me and no refund has been given to me till date. Hence, may i request you to please take necessary action on the subject and my amount may please be refund to me at the earliest. My current contact number is [protected]. My name is mr pardeep kumar. I have also uploaded the said ticket. The ticket was in the name of mrs praveen sahrawat, ms riya sahrawat and mr anurag sahrawat. Request refund my amount to me at the earliest. My booking reference number (Pnr) alaowl. Issuing : jet airways. Place of issue : mobile ticketing / jpv. Date of issue : tuesday, 05 feb 2019. After a spent of more than five months, no refund has been given to me. It shows negative response from your airways and reflects lack of interest to resolve the problem of passengers. I finally request you to look into the matter personally and refund my amount at the earliest.
                                +1 photos
                                Sep 10, 2019
                                Complaint marked as Resolved 
                                Please return my money in my account No 30983419496 as flight was cancelled by jet airways and no call / information given to me for the said cancellation. Hence, i am authorised to return my amount for the said tickets
                                Jet Airways customer support has been notified about the posted complaint.
                                Sep 04, 2019
                                Updated by Pk1982
                                please take necessary action on my complaint and refund my amount at the earliest.
                                Sep 10, 2019
                                Updated by Pk1982
                                I lodged a complaint for refund my amount. However, after spent a week, no reply has been received by me. Please take necessary action on my complaint and refund my amount at the earliest.
                                Sep 18, 2019
                                Updated by Pk1982
                                I lodged a complaint for refund my amount. However, after spent of two weeks, no reply has been received by me. Please take necessary action on my complaint and refund my amount at the earliest.
                                Sep 24, 2019
                                Updated by Pk1982
                                I lodged a complaint for refund my amount. However, after spent of three weeks, no reply has been received by me. Please take necessary action on my complaint and refund my amount at the earliest.
                                I booked a flight ticket from Mumbai to Jaipur on 28th March 2019 to travel on 10th May 2019 via Jet airways airline through Happyeasygo's app ( PNR- POTOOS, Ticket No.[protected] . Flight was cancelled by Airlines as it got shut down . I'm still waiting for the Refund to be processed. Please help me out

                                non receipt of refund amount - Comment #3534686 - Image #0
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                                  H
                                  Hariparsad07
                                  from Mumbai, Maharashtra
                                  Aug 29, 2019
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                                  Address: 122003, 122003

                                  Sir, from last week i saw many peoples and outsiders threw their wastes on my house goingroad and there is no one who stops them. Now its look like a dumpyard. I saw in sector 46map there is a big road but many houses build up their garden on it. Its a serious situation because its a starting of a dumpyard. Area sec46 gateno.1 house no.148 side place.
                                  Jet Airways customer support has been notified about the posted complaint.
                                  It is almost 5 month our money is got stuck in jetv airways
                                  I had booked a tickets from bagdogra to mumbai on 24.10.18 through andys tours n travells. But the tickets were cancelled due to shut of airline. Booking Id is P PNR- 3322K4I
                                  CRS PNR- WRV3Q5. So far haven't receive a satisfactory reply from agent. Kindly help me to know the status of my refund. Contact no - [protected]

                                  garbage and food waste throwing - Comment #3537779 - Image #0
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                                    K
                                    kodangalumesh1
                                    Aug 28, 2019
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                                    A reminder on this topic.

                                    Hi

                                    I had booked flight tickets from nuremberg to chennai on 30th january 2019. My ticket pnr is hbtuuu and the this was for 4 passengers. The ticket nos are[protected], [protected], [protected], [protected].

                                    The airline operator had communicated to me on the 11th april about the rerouting the above iternary via mumbai. Later exactly within a week on 18th april they sent notice about the cancellation of the flights. Though i had followed the instructions in the mail and lodged a claim, i am not sure about the refund of my money.

                                    Looking forward to the support in getting me the full refund.
                                    Jet Airways customer support has been notified about the posted complaint.
                                    I booked 4 tickets doha to kochin and return for july... then you cancelled all flights ...still refund is pending ...I am waiting to get refund...please do the needful
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                                      drbse
                                      from Jalandhar, Punjab
                                      Aug 26, 2019
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                                      Second Time Complaint
                                      I booked jet airways flight from Nashik to Delhi through PAYTM for the date 12.04.2019.But on 11.04.19 evening, i got call/email from jet airways that flight had been cancelled. Any how i made my alternative arrangement for my journey. For refund of the cancelled flight of jet airways, i requested jet airways staff and paytm staff, but till date nothing has been done to refund my money. My complaint is registered with paytm with (Reference No.:[protected]. So it is requested to refund my money with interest within a week otherwise legal action shall be initiated against jetairway and paytm. Detail of the cancelled fight is as under
                                      Name of passenger: des raj bangar
                                      Dt of flight: 12.04.2019
                                      Flight ref: 9w3566
                                      Pnr: rittiu
                                      Jet Airways customer support has been notified about the posted complaint.
                                      Nov 13, 2019
                                      Updated by drbse
                                      Complaint still unresolved. Please help me to get my refund for the cancelled flight.
                                      Nagpur Jayaprakash nagar, 1not working of street light sence 3 months due to
                                      2 heavy trees covering the light due to which street lights get fused and whole area of Jayaprakash nagar is under darkness and unsocial activity get is favour,
                                      3all the mud from excavation are on road side due to and more accident are occurring it's our duty help NMC
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                                        M
                                        Manmohan1301
                                        from Mumbai, Maharashtra
                                        Aug 22, 2019
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                                        I booked an jet airways flight in 6th april through makemytrip. But jetairways cancelled my flight and they asked to claim refund from makemytrip site. I initiated refund from makemytrip. But its been 4 months i did'nt get my refund. Makemytrip is saying that jetairways is not initiating refund for your pnr.
                                        Booking id - nf[protected]
                                        Pnr — donath
                                        Bangalore-delhi
                                        Jet Airways customer support has been notified about the posted complaint.
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